Receive Your Stipend from Cambridge Housing Authority Work Force or This Way ONward with Zelle®

Zelle® is a fast, safe and easy way to get your money electronically

Zelle® is a fast, safe and easy way to receive money directly to your bank account, and it’s offered by banks and credit unions across the U.S. Provide Work Force with your email address , enroll with Zelle®, and CHA Work Force can send your money electronically, regardless of where you bank. With Zelle®, money is sent directly to your bank account so you don’t have to wait for a check in the mail.

Benefits to Receiving Your pay with Zelle®

 FAST

 •  No need to wait for a check or prepaid card to arrive in the mail, your money will be sent directly to your bank account.

 SAFE

•  Receive money using just an email address or U.S. mobile number, no bank account details needed.

•  Get electronic notification of payment and eliminate the possibility of your check getting lost or stolen in the mail.

 EASY

•  If you’ve never used Zelle®, you can enroll to receive your Pay in just a few simple steps.

•  If you’re already using Zelle® to send and receive money with friends, just provide Work Force with the email address you enrolled with Zelle®, no additional steps needed.

•  Since money is sent electronically, you can easily keep tabs on your payment online. No wondering when your check will arrive in the mail. You’re also saving paper and the environment!

How it Works

Provide us with your email address so we know where to send your payment. No need to share sensitive bank account details with us – we only need your email address to send you money.

When we send your money, you’ll receive an email from Cambridge Housing Authority. Click the link in the notification and follow a few simple steps to enroll with Zelle®.

You’re ready to receive your Pay directly into your bank account! (No trips to the mailbox necessary.)

Cambridge Housing Authority Work Force Program with Zelle® FAQ

1.  What is Zelle®?

Zelle® is a fast, safe and easy way to receive money directly to your bank account, and it’s offered by banks and credit unions across the U.S. Provide Work Force with your email address, enroll with Zelle®, and Work Force can send your money electronically, regardless of where you bank. With Zelle®, money is sent directly to your bank account so you don’t have to wait for a check in the mail.

2.  What are the benefits of receiving my payment with Zelle®?

Enrolling to receive your money with Zelle® is simple, and there are so many benefits! 

FAST – No need to wait for a check or prepaid card to arrive in the mail, your money will be sent directly to your bank account. 

SAFE – Receive money using just an email address or U.S. mobile number, no bank account details needed. 

EASY – If you’ve never used Zelle®, you can enroll to receive your money in just a few simple steps. If you’re already using Zelle® to send and receive money with friends, just provide the email address you enrolled with Zelle® to Work Force and you’re done!

3.  How do I enroll to receive money with Zelle®?

Just follow the simple steps below.

STEP 1: ENROLL WITH ZELLE®

If you’re not yet enrolled with Zelle®, you will receive an email or text notification from Cambridge Housing Authority with instructions on how to complete your enrollment with Zelle®. 

•  The link included in the email will take you to enroll.zellepay.com to check if your financial institution offers Zelle®.

•  Select your bank or credit union from the list and follow the steps to enroll with Zelle® directly through your financial institution.

•  If your bank isn’t listed, no problem! You can still use Zelle® by downloading the Zelle® app for Android or iOS2. To enroll with the Zelle® app, enter your basic contact information, an email address, and a Visa® or Mastercard® debit card with a U.S. based account.

•  You’ll be prompted to verify your email to confirm that you have access to it.

*Important note: To ensure you receive your money from CHA Work Force, make sure you enroll with Zelle® using the same email address you provided to CHA Work Force.

STEP 2: PROVIDE US WITH YOUR INFO

Visit the survey link given to you by your teacher and select the option to receive your payment from Cambridge Housing Authority Work Force with Zelle®. Provide your email address that you will use to setup your Zelle® account to CHA Work Force so we know where to send your payment.

Note: If you’re already enrolled with Zelle®, you don’t need to do anything else after completing the form above. You’ll receive an email letting you know your payment will be sent to your bank account. To ensure you receive your money from CHA Work Force, make sure you provide CHA Work Force with the same email address you enrolled with Zelle® in the form above.

STEP 3: RECEIVE YOUR MONEY

Once you’ve completed your Zelle® enrollment, your payment will be sent to directly to your bank account in minutes1 with no stops in between. 

4 When will my payment show up in my bank account?

Your payment will be sent directly to your bank account in minutes.

5.  What if my financial institution doesn’t offer Zelle®?

You would need to request to get paid by check, or have a parent/guardian with a Zelle account receive your payment.

6.  Who do I call for help?

Please contact Kam Maali, Deputy Director of Resident Services at 617-520-6246. 

7.  Is my information secure?

Keeping your money and information safe is a top priority. When you use Zelle® within your financial institution’s mobile app or online banking, your information is protected with the same technology they use to keep your bank account safe. 

8.  Are there any fees to receive my money using Zelle®?

CHA Work Force does not charge any fees to receive money with Zelle®.

9.  What if I accidentally deleted the email or text message telling me to enroll with Zelle®?

Don’t worry! Just visit enroll.zellepay.com/receive and follow the simple steps to enroll with Zelle. 

10. How does Zelle® work?

When you enroll with Zelle®, your name, the name of your bank and the email address you enrolled is shared with Zelle®. When Cambridge Housing Authority Work Force sends money to your enrolled email address, Zelle® looks up the email address in its “directory” and notifies your financial institution of the incoming payment. Your financial institution then directs the payment into your bank account.  

11. How do I find out if I’m already enrolled with Zelle?

If your financial institution offers Zelle® (click here for a list of participating banks), log into your financial institution’s mobile banking app and find Zelle®. Follow the simple steps to enroll your preferred email address. If your email address is already enrolled, you’ll receive a notification in your financial institution’s app.

Alternatively, you can call your financial institution’s customer support and ask them to help you.

If your financial institution does not offer Zelle®, call Zelle® customer support at 844-428-8542 and they can determine whether you’re already enrolled with Zelle®.